Shipping Policy

PROWEIGHED Mobile Vehicle & Caravan Weighing ships products across Australia. This policy outlines how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1 to 3 business days after payment has been received. Once your order has been processed and dispatched you will receive a confirmation notification where available.

Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods, promotions, or product launches, processing times may be slightly longer.

Shipping Locations

PROWEIGHED currently ships to only addresses within Australia.

Shipping Carriers

Orders are sent using reputable courier services or Australia Post depending on the product size, weight, and delivery location.

Tracking details will be provided where available once the order has been dispatched.

Delivery Timeframes

Delivery timeframes vary depending on your location.

Typical delivery estimates are:

• Queensland and nearby regions: 2 to 5 business days
• Interstate metropolitan areas: 3 to 7 business days
• Regional or remote areas: 5 to 10 business days

These timeframes are estimates only and may vary depending on courier delays, weather conditions, or peak shipping periods.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery location, product size, and weight. Any applicable shipping charges will be displayed before completing your purchase.

Delivery Responsibility

Once an order has been dispatched and handed to the courier, delivery timeframes and handling are managed by the shipping provider. PROWEIGHED is not responsible for delays caused by postal or courier services.

Customers are responsible for ensuring the shipping address provided at checkout is accurate and complete.

Damaged or Missing Items

If your order arrives damaged or appears to be missing items, please contact PROWEIGHED within 48 hours of delivery. Photos of the packaging and products may be required so we can assist in resolving the issue.