Frequently asked questions
Quick answers to common questions about PROWEIGHED assessments.
Have a question about booking, preparing your setup, where we can weigh or what happens during an assessment? Search below or choose a category to find the information you need.
What can we help with?
48 questions.
General
5 questionsWhat is PROWEIGHED?
PROWEIGHED is a mobile vehicle, caravan and trailer weighing service providing detailed weight and loading assessments across our service regions.
Depending on the service selected, we can assess vehicles, caravans, trailers, complete towing combinations, motorhomes, campervans, boats, pontoons and commercial vehicles.
Is PROWEIGHED a public weighbridge?
No. PROWEIGHED is a mobile weighing service that comes to a suitable location to assess the vehicle, trailer or combination.
What types of vehicles and trailers can you weigh?
PROWEIGHED can assess a broad range of setups. The appropriate service depends on what you want assessed.
Why would I have my vehicle or caravan weighed?
A detailed assessment helps you understand how the setup is actually carrying its load, rather than relying only on published or estimated figures.
Depending on the assessment, this can include wheel loads, axle loads, overall mass, weight distribution and remaining capacity against applicable ratings.
Do you only weigh caravans?
No. Caravans are only one part of the PROWEIGHED service range. We also assess vehicles, trailers, motorhomes, campervans, marine trailers and commercial fleets.
Booking and locations
6 questionsCan you weigh my caravan at my home?
Yes, provided the property has enough room and a suitable firm, stable and reasonably level surface.
If you are unsure whether the location is suitable, contact PROWEIGHED before the appointment.
Do I need to take my vehicle or caravan to a public weighbridge?
No. PROWEIGHED is mobile and travels to a suitable location for the assessment.
Where can an assessment be carried out?
Depending on the setup and available space, suitable locations may include the following. The surface must be firm, stable and reasonably level.
What areas does PROWEIGHED service?
PROWEIGHED regularly services the following regions.
What if I am just outside your service area?
Contact PROWEIGHED with your location. Our service area maps show the regions we regularly service but are not intended to be rigid boundaries.
We can confirm availability for locations close to the edge of our regular service areas.
How do I book?
All bookings are completed through the Book a Weigh page.
Prepare for your weigh
9 questionsShould my vehicle be loaded before it is weighed?
Yes. For the most useful assessment, present the vehicle as close as practical to the way it normally travels or operates.
This may include passengers, fuel, luggage, tools, accessories, camping equipment and other items normally carried.
Should my caravan be loaded before it is weighed?
Yes. For a travel-ready assessment, the caravan should be presented as close as practical to the way it will normally be used.
This may include water, gas, food, clothing, bedding, camping equipment, batteries and other items normally carried.
Should my caravan water tanks be full?
The caravan should ideally be presented with the water load you actually intend to travel with.
Where understanding full-water capability is important, presenting the caravan with its intended full water capacity can provide a clearer picture of how much payload remains. Do not empty water simply to create a lighter result.
Should the tow vehicle also be loaded?
Yes. For a combination assessment, present the tow vehicle as close as practical to the way it normally travels.
Do all passengers need to attend?
Regular passengers should be included where practical, because occupants contribute to the loaded vehicle mass.
If someone cannot attend, let PROWEIGHED know. The assessment will reflect the setup as presented on the day.
Should I fill the fuel tank before the assessment?
Present the vehicle with the full tank of fuel you normally operate or travel with.
The goal is to represent your realistic operating configuration.
What if I am not completely packed for a trip yet?
The assessment can still proceed, but the measured results will reflect the setup exactly as presented.
Any significant load that is still missing should be considered when interpreting remaining capacity. Where practical, the closer the setup is to its normal travel configuration, the more useful the result will be.
What surface do you need?
The weighing area needs to be firm, stable and reasonably level, with enough room to position and manoeuvre the vehicle or trailer.
Soft grass, loose sand, mud, steep slopes and severely uneven areas may not be suitable.
What if I have helper airbags fitted?
Leave the helper airbag pressures at the pressure you normally operate with for the presented load.
PROWEIGHED will record those pressures as part of the applicable assessment.
Vehicle and 4WD
5 questionsCan you weigh just my 4WD or tow vehicle?
Yes. PROWEIGHED offers dedicated vehicle assessments without a trailer connected.
What is checked during a vehicle assessment?
Depending on the service, the assessment can include the following.
Do you measure tow ball mass during a vehicle assessment?
No. There is no trailer connected during a vehicle-only assessment.
Tow ball mass is relevant when the trailer forms part of the applicable assessment.
Can my vehicle be under GVM but still have another weight issue?
Yes. For example, an individual axle or tyre may still require attention even when the total vehicle mass is below GVM.
Can you weigh modified 4WDs?
Yes. Modified and accessorised vehicles are a major reason actual measurement can be useful.
Accessories such as canopies, bull bars, winches, batteries, drawers, fuel tanks and touring equipment all contribute to actual vehicle mass.
Caravan and trailer
6 questionsCan you weigh just the caravan?
Yes. Caravan and trailer assessments are available without completing a full tow vehicle assessment.
What types of trailers can you assess?
Depending on suitability, PROWEIGHED can assess the following.
Do you measure tow ball mass?
Yes, where tow ball mass forms part of the selected caravan, trailer or combination assessment.
What is the difference between ATM and GTM?
In simple terms, ATM relates to the loaded trailer when unhitched and includes the load supported through the coupling. GTM is the portion of trailer mass carried through the trailer tyres when the trailer is coupled.
Can you weigh horse floats?
Yes. Horse floats can be assessed under the applicable caravan and trailer service where the trailer and weighing location are suitable.
The service assesses weight and loading. It is not a structural, mechanical or animal-welfare inspection.
Can you weigh boat trailers?
Yes. PROWEIGHED offers dedicated boat and pontoon weighing for suitable marine trailer setups.
Combination assessment
5 questionsWhat is a combination assessment?
A combination assessment looks at the tow vehicle and trailer as a complete towing setup.
It includes applicable measurements for both parts of the combination and allows PROWEIGHED to compare how the tow vehicle changes when the trailer is connected.
Why do you weigh the tow vehicle hitched and unhitched?
Connecting a trailer transfers load onto the tow vehicle and can change the following. Comparing the tow vehicle in both conditions helps show the effect of the connected trailer.
Do I need to be able to unhitch during the assessment?
Yes. For assessments requiring a hitched and unhitched comparison, there needs to be enough suitable space to safely hitch, unhitch and reposition the setup where required.
Does a combination assessment include tow ball mass?
Yes. Tow ball mass is one of the applicable measurements in a complete tow vehicle and trailer assessment.
Why not just weigh the whole combination once?
A single total weight cannot show how the load is distributed between the tow vehicle, its axles, the trailer, the trailer axles and the tow ball.
A combination assessment is designed to provide a more complete picture.
Reports and results
7 questionsWill I receive a report?
Yes. Customers receive the applicable PROWEIGHED assessment report documenting the measurements and results for the setup as presented on the day.
What reports are available?
PROWEIGHED provides three primary report types: the vehicle report for vehicle-only assessments, the caravan / trailer report for trailer-focused assessments, and the combination tow vehicle / trailer report for complete towing combination assessments.
Can I see what the report looks like before booking?
Yes. Sample versions of the three primary PROWEIGHED reports are available through the sample reports resource page.
Will you explain the results to me?
Yes. The applicable results are reviewed with the customer so they understand what was measured and what the figures mean for the setup presented.
We also offer free post weigh follow up calls or emails for any questions or queries you may have but didn't get to or forgot to ask during the weigh.
What if something is above an applicable limit?
PROWEIGHED will explain the measured result and identify the area requiring attention.
The purpose of the assessment is to provide useful information so the customer can make informed decisions about their setup.
Where possible we will make changes on the day to the distribution of items and show their effect or if necessary, refer to specialist for further upgrades or structural changes.
Does PROWEIGHED certify that my vehicle is safe or fully compliant?
No. The assessment records and reviews applicable weight and loading information for the setup as presented.
We are assessing the weights as they sit to factory limits on Vehicles, Trailers or Caravans.
It is not a mechanical inspection, roadworthy inspection or engineering certification.
What does as presented on the day mean?
The assessment reflects the vehicle, trailer, passengers, fuel, water, equipment and other load that is present when the measurements are taken.
If the setup changes later, the actual weights may also change.
Commercial and fleet
5 questionsDoes PROWEIGHED weigh commercial vehicles?
Yes. Commercial and fleet assessments are available for suitable vehicles and operating configurations.
Can you weigh several fleet vehicles at the same location?
Yes. PROWEIGHED can coordinate multi-vehicle assessments at a suitable business, workshop, depot or fleet location.
Do you offer after-hours fleet weighing?
After-hours fleet assessments may be available by arrangement. This can help businesses reduce disruption to normal operations.
Should commercial vehicles be empty when weighed?
Generally no. The aim is to assess the vehicle in a realistic operating configuration, which where practical may include the following.
Is fleet pricing the same as standard customer pricing?
Commercial and fleet pricing is tailored to the assessment requirements. It can depend on factors such as the following.
Still can't find the answer?
If your question is specific to your vehicle, trailer, location or assessment, contact PROWEIGHED and we'll point you in the right direction.
You may also find these helpful
Need help with GVM, GCM, ATM, GTM, tow ball mass or payload?
Learn moreDetailed guidance on preparing your vehicle or trailer.
Prepare your setupNeed a quick final check before assessment day?
View checklistSee what you'll receive after the assessment.
View sample reports