Privacy Policy

PROWEIGHED respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our website, purchasing products, or booking services with PROWEIGHED, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information when you:

• Visit our website
• Make a purchase
• Book a weighing service
• Contact us
• Subscribe to updates or marketing communications

The information we collect may include:

• Name
• Phone number
• Email address
• Billing and shipping address
• Payment information
• Vehicle or booking details relevant to services
• IP address and browser information

Payment details are processed securely through our payment providers and are not stored directly by PROWEIGHED.

How We Use Your Information

Your information may be used to:

• Process orders and payments
• Arrange product deliveries
• Manage bookings and services
• Communicate with you regarding your order or enquiry
• Provide customer support
• Improve our website and services
• Send updates, promotions, or marketing where permitted

We only collect information that is reasonably necessary to operate our business and provide our services.

Sharing Information

We do not sell or rent your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

• Payment processors
• Shipping and courier providers
• Website and ecommerce platforms
• Service providers assisting with business operations

These providers are only given the information necessary to perform their services.

We may also disclose information if required by law.

Cookies and Website Data

Our website may use cookies and similar technologies to improve user experience and understand how visitors interact with the site.

Cookies may help us:

• Analyse website traffic
• Remember user preferences
• Improve website functionality

You can adjust your browser settings to refuse cookies if you prefer.

Data Security

PROWEIGHED takes reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

While we take security seriously, no online system can guarantee complete security.

Access and Correction

You have the right to request access to personal information we hold about you and request corrections if the information is inaccurate.

To do this, please contact us using the details below.

Marketing Communications

If you subscribe to receive updates or marketing material from PROWEIGHED, you may opt out at any time using the unsubscribe option in emails or by contacting us.

Third Party Links

Our website may contain links to third party websites. PROWEIGHED is not responsible for the privacy practices or content of those external sites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. The latest version will always be available on our website.